Safety Recall S27 Transmission Electronic Shift Lever

June 21, 2016

2014 - 2015 (WK) Jeep Grand Cherokee

FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain 2014 and 2015 Jeep Grand Cherokee vehicles.

Your vehicle may roll away, striking and injuring you, your passengers, or bystanders, if the vehicle's engine is left running, the parking brake is not engaged, and the transmission is not in the "PARK" position before exiting the vehicle.

Drivers may inadvertently fail to achieve the "PARK" positon before exiting the vehicle. The electronic shift lever in your vehicle does not move like a conventional shifter.  Your shift lever is spring loaded and returns to the same center position like a joystick, always returning to the center position after the desired gear is selected.

FCA will repair your vehicle free of charge.  To do this, your dealer will install new software to include an "Auto Park" feature which eliminates the possibility of the driver inadvertently failing to place the transmission into "PARK" prior to exiting the vehicle.  The work will take about two hours to complete.  However, additional time may be necessary depending on service schedules.

NOTE: You will receive an "Auto Park" addendum card explaining the vehicle's new "Auto Park" feature.  After your vehicle receives the software update, please review the addendum card with all of the drivers of your vehicle and then store the addendum card in the owner's manual for future reference.  Your dealer will also review/demonstrate this new "Auto Park" feature and answer any questions or concerns.

Simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment.  Please bring this letter with you to your dealer.

For more information, call: (877) 211-1992.

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